Joint Campus Placement Placement Drive at CGC , Landran

Name of Company	A TOP IT MNC
Date of Drive	15th April 2013
Venue	Chandigarh Group of Colleges, Landran, Mohali
Stream Eligible	B.Tech, MBA, MCA, Any Graduate (10+2+3), Any Post Graduates, Diploma Holders (10+3)
Eligibility Criteria	55% or 5.5 CGPA In the Highest Degree
Mandatory Skills	Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting. Browser Support - Internet Explorer.  Strong computer skills required. Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN. Excellent oral and written communication skills. Excellent customer service orientation .Neutral accent
Desired Skills	# Ability to identify basic hardware parts and aware of basic hardware concepts # User level familiarity with at least one e-mail client - Outlook, Notes etc.. # Skilled in commercially standard software applications and major desktop operating systems. # Awareness of basic networking concepts and technologies. # Questioning skills /probing skills, as relevant to the issue and level of the caller
Batch	2013
Position	End User Support (EUS)
Job Profile	Providing Voice support to Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users. Remote Infrastructure support delivery. Perform problem cause analysis. Resolve routine customer problem. Ability to Identify Opportunity & Implement Process Improvement. Has technical experience and skills in the areas of problem determination, creativity & analysis. Ability to meet a set of defined account agent productivity measurements.
Job Location	Hyderabad & Bangalore
Package	As per IT Industry standards
Process	GD – V&A - Interview
Note: (a) Working in shifts is a mandate. Candidates applying and selected for the job will be expected to work in shifts - including evening and night shifts. Shifts will 24x7 in nature and can vary depending on geographies supported. (b)  Fluency In Communications Skills (both spoken and written)/ soft skills

The eligible and interested students are required to get registered themselves online at website: www.cgc.edu.in at the provided link.

For queries, please feel free to calls at 9781925274, 9781925289, 0172-3984241